Transmission Services
Dependable transmission repair and maintenance to restore your vehicle's performance, performed by transmission specialists turned full-service experts.
Nice Guy Auto & Transmission, the Norfolk Auto Repair Pros
Honest auto repair that keeps Norfolk moving
Nice Guy Auto & Transmission keeps Norfolk drivers on the road with straightforward repair and maintenance. We explain what your vehicle needs in plain language and give you a clear price before any work begins.
Call us757-583-8500
HoursMonday to Friday 8:30am to 5:30pm
ServingNorfolk, Virginia Beach and Chesapeake
Since2017
- On-Time Service
- Clear Written Quotes
- Local and Trusted
- Easy Scheduling
- Upfront Communication
Auto Repair Services
Maintenance, brakes, and diagnostics for the systems that keep your car safe and reliable on the road.
Brake Repair
Trusted brake repair including pad replacements, rotor repairs, and more to restore your vehicle's stopping power.
AC Repair
Fast and reliable vehicle AC repair services by expert technicians to restore cool comfort on the road.
Suspension Repair
Professional suspension repair to protect your car's suspension system against the bumps and road conditions of the Norfolk area.
Alignment
Tire alignment and tire rotation services performed by certified technicians using state-of-the-art equipment.
Engine Maintenance
Comprehensive engine maintenance services to keep your vehicle running at peak performance and prevent costly future repairs.
About Nice Guy Auto & Transmission
Nice Guy Auto & Transmission was founded in 2017 by Jason Lucena, a seasoned automotive professional with over 22 years of hands-on industry experience who graduated from Tidewater Tech at just 17 years old. What began as a transmission-focused shop evolved into a full-service auto repair facility capable of handling everything from routine maintenance to advanced diagnostics and major repairs. At Nice Guy Auto, customers are never rushed, pressured, or confused - Jason believes everyone deserves to understand what their vehicle needs and why, without jargon, upsells, or hidden costs. The shop serves the Norfolk area with two convenient locations and a mission to positively impact the community through affordable, transparent, and thoroughly explained repairs.
- Upfront PricingEvery estimate is written down before we touch your vehicle, so the price never moves once work begins. You approve each repair line by line, with nothing added later.
- Straight AnswersWe separate what your vehicle needs right now from what can reasonably wait a while. That means a plain recommendation instead of a long list of extra add-ons.
- Skilled TechniciansOur technicians work on modern engines, hybrids, and older models alike, not just one brand. That range means one shop can handle nearly everything your household drives.
22+Years of Professional Experience
2Convenient Locations
2017Established
3Communities Served
Maintenance Forecaster
Enter your vehicle year, mileage, and how you drive it and see what is due now, with an upfront price range.
This interactive tool loads here on your live site.
Book an appointmentHow We Work
- 1
Drop Off
Book online or by phone and bring your vehicle in.
- 2
Inspect
We inspect the vehicle and explain what we find.
- 3
Approve
You get a written estimate and approve the work first.
- 4
Repair
We complete the repair and confirm everything is right.
What We Stand For
Honesty
A recommendation only lands on your invoice if the vehicle truly needs it done. We would rather give an honest answer than sell a repair that can wait.
Reliability
We tell you how long a repair should realistically take before the clock starts running. If something changes partway through, you hear about it immediately, not at pickup.
Care
Every vehicle gets covered seats and floor mats before any work begins in the bay. We handle the car in front of us the way we would want ours handled.
What Customers Value
They were there when they said they would be, explained everything in plain language, and made the whole thing easy.
Clear communication from the first call to the finish. We knew what was happening at every step.
Straight answers and careful work. It is exactly what you want from a local business.
Frequently Asked Questions
Do you work on all makes and models?
Yes. Our technicians service domestic and import cars and light trucks of nearly every make.
Will I get a price before the work starts?
Always. We provide a written estimate and get your approval before we begin any repair.
How often should I get an oil change?
It depends on your vehicle and oil type. We follow your manufacturer schedule and let you know what is due.
Can you tell me what is wrong if my check engine light is on?
Yes. We run a full diagnostic, identify the cause, and explain your repair options in plain terms.
Do I need an appointment or can I drop in?
We recommend booking ahead so we can plan your service, but we do our best to fit in urgent issues when you call.
Do you stand behind your repairs?
Yes. We stand behind our work and explain what is covered on the parts and labor before the repair begins.
Can you handle both maintenance and bigger repairs?
Yes. From oil changes and brakes to diagnostics and engine work, we cover routine upkeep and larger repairs, so you have one shop for what your vehicle needs.
Need a repair today?
Tell us what is going on with your vehicle and we will get it in for a look, often the same week.
Book Your Service
Share a few details and we will reach out within one business day to schedule your service.
Call us757-583-8500
HoursMonday to Friday 8:30am to 5:30pm
ServingNorfolk, Virginia Beach and Chesapeake